Privacy Policy

Overview

Arc Market Engine ("we", "us") operates www.arcmarketengine.com. This policy explains what information we collect when you use our website and product, and how we use it.

Information we collect

• Account data — name, email, password (hashed), and profile details you provide.
• Business & brand inputs — industry, audience, goals, brand kit, content, and media you upload or generate inside the product.
• Connected social accounts — OAuth tokens and account identifiers needed to publish on your behalf; we do not sell your social credentials.
• Billing — processed by Stripe; we store subscription and customer identifiers, not full card numbers.
• Usage & diagnostics — logs needed to operate, secure, and improve the service.

How we use information

• Provide and improve the marketing engine and publishing features
• Generate AI content and images based on your inputs
• Process payments and manage subscriptions
• Respond to support and contact requests
• Protect against abuse and ensure platform security

AI providers

Content and image generation may be processed by third-party AI providers under our account. Do not submit sensitive personal data you are not comfortable sharing with those processors.

Cookies & sessions

We use session cookies required for authentication and security. Theme preference may be stored in local browser storage.

Data retention & deletion

We retain account and content data while your account is active. You may request deletion by contacting support@arcmarketengine.com.

Contact

Privacy questions: support@arcmarketengine.com or our contact page.